All transactions are processed in AUD.
CUSTOMER SERVICE POLICY
LUCAS is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Delivery times are listed against each product; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you as soon as possible to arrange an agreeable alternative item, a backorder or a full refund.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. Refunds are available in line with Australian Consumer Law. You can choose between a refund or exchange where goods are faulty, have been wrongly described or are different to the product purchased on the website.
When purchasing from LUCAS your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us.
We endeavour to keep all information contained on LUCAS websites up-to-date. However, prices, listings, articles and other information are subject to change and are for information purposes only. LUCAS assumes no responsibility for errors or omissions noted on the aforementioned websites. Please verify all information via email or by telephone.
Publications, products, company names, content, graphical elements or services referenced or used herein or on the site are the exclusive trademarks of their respective owners, and any use of trademarks is strictly prohibited without the express permission of their owners.